RETURN POLICY

RETURN POLICY

Last updated 04/16/2026

Thank you for your purchase. We hope you are happy with your purchase.  However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 10 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at services@intbpo.net to obtain a Return Merchandise Authorization (RMA) number.  After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase / the RMA, the return form provided,  and mail your return to the following address:  901 Sam Street, Springtown, TX 76082. Include a tetter with the following information:

[Company Name]
Attn: Returns - [RMA #] 

[Street Address]
[City, State ZIP Code]
[Country]

Return shipping charges will be paid or reimbursed by us.  Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.  

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 15 days from the receipt of your item to process your return . Refunds may take 1-2 billing cycles to appear on your debit / credit card statement, depending on your bank or credit card company.  We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned [or exchanged]:
■ All Products that have been opened
■ Natural Products that have been opened.  If for any reason you have issues with the taste, please send us a message, indicating the reason of your return.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

■ A $35 restocking fee will be charged for all returns in excess of $100.
■ Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us using our email "services@intbpo.net or by calling us to (877) 218-9527. 

If you are sending any questions via email, please include the following:

From: [Contact Name] [Email Address]
To: International BPO Services (IBS) LLC - services@intbpo.net
Attention: Returns Department - Question(s) on [Product(s)] or [Service(s)]

[Body of the message - asking the question(s)]

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